Privacy policy

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how OmniPure collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following types of information:

  • Name, email address, and phone number
  • Shipping and billing address
  • Payment information (processed securely by certified third-party payment providers)
  • Order history and customer support communications
  • Device information, IP address, browser type, and usage data

2. How We Use Your Information

Your information is used solely for the following purposes:

  • To process and fulfill orders
  • To communicate with you regarding purchases and customer service inquiries
  • To prevent fraud, unauthorized transactions, and abuse
  • To improve our website performance and customer experience
  • To comply with legal and regulatory obligations

3. Payment Security

All payments are processed through secure, PCI-DSS compliant third-party payment processors, including major credit card networks, PayPal, Apple Pay, Google Pay, and Shop Pay. We do not store your full credit card information on our servers.

4. Information Sharing

We do not sell, trade, or rent your personal data to third parties. Your information may be shared only with trusted service partners involved in order fulfillment, payment processing, logistics, customer support, and fraud prevention, all of whom are contractually obligated to protect your data.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You may disable cookies via your browser settings, but doing so may limit certain site functionalities.

6. Data Protection

We implement industry-standard technical and organizational safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security.

7. Customer Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of inaccurate data
  • Withdraw consent for marketing communications at any time

8. Third-Party Services

Our website may include links to third-party platforms. OmniPure is not responsible for the privacy practices of these external websites. We recommend reviewing their privacy policies before providing any personal information.

9. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on this page.

10. Contact Information

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact us through the following official support channels:

Customer Support Phone:
+1 (917) 905-6246

After-Sales Support (WhatsApp):
+1 (716) 617-9326