Verizon making progress resolving network issue snarling cellphone service

Good news for Verizon customers who've been experiencing spotty coverage and dropped calls - the company is making progress in resolving a network issue that's been plaguing its users.

A spokesperson for Verizon confirmed to us that the issue, which has affected customers across the country, is being addressed through a combination of technical fixes and infrastructure upgrades.

The problem, which was first reported earlier this week, seemed to be centered around a specific type of cell tower that's used by Verizon. According to reports, these towers were experiencing issues with data transmission, leading to slow speeds and dropped calls for many users.

But don't worry - if you're affected by the issue, there are some things you can try in the meantime to improve your service:

• Try restarting your phone to see if it resolves the issue
• Moving closer to a cell tower may help improve your signal strength
• If you're using a lot of data-intensive apps, consider limiting your usage for now

We've been testing some great tools that can help you monitor and troubleshoot your network connection - check out our diagnostic scan tool for a more in-depth look at what's going on under the hood.

We'll continue to bring you updates as we learn more about this issue and how Verizon is working to resolve it. In the meantime, fingers crossed that things will start looking up soon!