How to claim Verizon's $20 credit for Wednesday's service outage
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How to claim Verizon's $20 credit for Wednesday's service outage
Updated: 2026-01-15T17:19:09Z
How to Claim Verizon's $20 Credit for Wednesday's Service Outage
If you're a Verizon customer who experienced disruptions to your service on Wednesday, you might be eligible for a $20 credit as a gesture of goodwill from the company. The outage affected thousands of customers across several states.
The credit is available for customers who were impacted by the disruption and have already received an email or notification about the issue. To claim your credit, follow these steps:
Check your email for a message from Verizon with instructions on how to receive your credit.
Log in to your MyVerizon account online or through the app to confirm that you were impacted by the outage.
Look for a notification or banner on your account page indicating eligibility for the $20 credit.
If you're still unsure about your eligibility, we recommend contacting Verizon's customer support team directly to ask about the status of your claim.
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